Today I want to talk to you about my cell phone. (I know, don’t you love how my post titles are sometimes ridiculously misleading? I should work on that. You know, right after I actually work on posting more often. HA. Right.)
Moving back to Illinois — while super exciting and great for our family — had its fair share of bullet points in the cons column. We left the best friends we’ve ever had, my proximity to Target is nowhere near acceptable, and there is a serious lack of good eateries here. Most of all though, it meant saying goodbye to my precious, my darling, my one and only iPhone.
Go on and laugh but I was despondent.
All was not lost though, due to lack of service in our area we decided to break our contract with AT&T. In all honesty the only reason I ever moved to AT&T was to have the iPhone. I was never happy with their service. A few months after we moved back we resigned with US Cellular. Walking in to that office was like coming home (pun intended since we moving to Illinois was in fact…coming home. Come on that was kind of funny, no?).
I’ve been in many US Cellular stores and offices and I can tell you that I’m always always greeted with a smile and treated like a friend or neighbor. Not only is their customer service excellent but their coverage is reliable. Considering my job and the fact that we don’t have a land line telephone, it’s really nice to know that I can always depend on getting connected.
In addition to the reliability and service they’ve always been known for, US Cellular has created a new campaign for new and existing customers called Hello Better. (None of that silly business where the great deals are only open to new customers.) Hello Better is a campaign encouraging people to say goodbye to dysfunctional wireless relationships and say hello to a better experience. Goodbye neglect, hello respect.
The biggest change is the addition of a rewards plan. Get this, every month you earn points. You earn points just for doing things like…well just being a customer and paying your bill. Even better you can actually use those points for things you want like faster phone upgrades, accessories, ringtones, and overage forgiveness.
Admit it, this all sounds amazing right? Well settle down because I haven’t even shared the coolest part with you. Are you ready?In addition to passionate associates, U.S. Cellular provides customers with unique benefits such as the industry’s only points-based rewards program, no contract after the first contract ends, free incoming calls and texts, free Overage Protection and free Battery Swap for your device.
Suddenly dependence on a cell phone doesn’t have to mean being held hostage by your wireless carrier. Now if I could just convince someone over there that they need to pick up the new fangled iPhone that was released last week. I really tried to make it work with Android but it’s becoming clear that my phone and I are using totally different operating systems.
Are you unhappy with your wireless service? Maybe it’s time to consider a switch.
Disclosure: I participated in this sponsored post campaign for One2One Network. All opinions stated are my own.